JP called a “computer whiz” for the first time in years

Posted By: jpallen February 8, 2009

Everyone with a computer science degree gets hit up for free tech support.  Now, thanks to a column in the Corpus Christi (Texas) Caller-Times, my knowledge of tech help for neophytes is finally given its due.

The key observation here:  Consumer Reports did a survey of how often people’s PC tech support questions were answered to their satisfaction.  

  • Free tech support from the PC manufacturer:  53% of the time.  
  • Paid support, like the Geek Squad at Best Buy:  84% of the time.  
  • Tech support by a local paid expert:  93% of the time.  

Caring support from your local professor?  One hundred and ten percent!

1 Comment on "JP called a “computer whiz” for the first time in years"

  1. Nick Agnew | February 9, 2009 at 10:34 pm |

    Congrats JP! You truely are the most satisfying tech support I’ve ever had.

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